Your use of the Site will constitute your agreement to be legally bound by and to comply with these Terms of Use.
Terms and Conditions
1. Acceptance of Terms of Use.
Thank you for visiting the Clear IAS Exam (cleariasexam.com) Web site (the “Site”). Access to the Site is offered to you by Clear IAS Exam, (“cleariasexam.com”) subject to your acceptance of these Terms of Use. Please read these Terms of Use and Terms of Membership carefully before using or registering for the Site, as your use of the Site will constitute your agreement to be legally bound by and to comply with these Terms of Use.
2. Description of the Site.
‘Clear IAS Exam’ website (cleariasexam.com) hosts various UPSC Prelims Online Mock Tests by Clear IAS™ which re-defines the preparation strategies for IAS Exam. This platform integrates learning with test-taking, making the whole IAS preparation interesting and fast.
3. Access and Registration.
You agree that if you choose to register, you will: (a) provide accurate and complete information when prompted to do so by any registration form, (b) maintain and update such information so it remains accurate and complete. (c) agree with the membership rules, which are listed below:
4. Terms of Membership
It is with great pain that we created this value-product to help IAS aspirants, and hence by registering as a member, you agree to the following terms and conditions:
- Once paid, the license for taking tests is granted only to you (the username for which the amount is paid). You will not share your membership/registration details with anyone.
- You will not copy the test contents or exam questions in any form, part or full, in any online or offline medium.
- Once paid, the amount is not refundable, except under exceptional circumstances.
- cleariasexam.com reserves the right to add or remove any mock exams or questions in the mock exams, without any advance notice.
- Our commitment is until the upcoming UPSC CSE Prelims, ie Prelims 2022. We will restrict access to the test series after the next Prelims. We usually delete all existing mock exams after one exam season and start fresh for the next year’s test series.
- For any dispute regarding content/payment, you may write to contactus[at]clearias.com. We try to fix the issue within 3 working days, and often much earlier. The maximum liability that Clear IAS Exam can offer for any dispute associated is the total refund of the amount paid.
- Clear IAS Exam as well as our Payment Gateway, has taken every step to ensure that your payment is 100 per cent secure. However, Clear IAS Exam will not be liable for any problem associated with the payment gateway or associated banks.
- Some questions from paid exams may be reused by the managers of this website for free trial/demo purposes on either clearias.com or cleariasexam.com.
- The validity of each of the ClearIAS Test Series expires on the date of UPSC Prelims. All uploaded exams along with user results will be deleted before we prepare the platform for next year’s test series. The users who join early get a time period of about one year to practice. Late joiners will not get that much time. The end date of each exam cycle is fixed. For example, once you pay for ClearIAS Prelims Test Series 2024, the tests can be attempted until the actual date of Preliminary Exam 2024 (May 26, 2024). Aspirants can access the answer keys and detailed solutions from the ‘My Account’ link, anytime until the date of Prelims 2024.
- Though every step is taken to avoid mistakes as far as possible in the questions/answers/explanations, human errors are possible. Though we try to rectify the errors when it comes to our notice, neither ClearIAS nor its management team can be held responsible for the errors. cleariasexam.com does not make any warranty concerning the accuracy of the information contained on the site, or any products available for purchase on the site. Aspirants are advised to cross-check the accuracy of any information if they are unsure of it.
- ‘The ClearIAS Mock Exam’ website (cleariasexam.com) is not officially connected with UPSC (Union Public Services Commission) or any state PSCs. This is a privately hosted platform and views expressed in this platform are of the managers of this website only. Neither the ‘Clear IAS Exam’ website nor the host bears no responsibility for the accuracy of the information provided on this website and will bear no responsibility or legal liability for the content posted on this website.
- We reserve the right to ban anyone who willfully violates the membership rules or causes damage to our infrastructure or reputation. Copying and distributing the contents of this website in any form will invalidate your membership with immediate effect. You may also be liable for compensation/punishment under Indian Copyright Laws.
5. Privacy.
Your privacy is important to cleariasexam.com. All information gathered from you in connection with your use of the Site will be governed by the provisions of the cleariasexam.com Privacy Policy and clearias.com Privacy Policy, which are incorporated into these Terms of Use by this reference.
By using the services of ClearIAS.com (and our partner websites like ClearIASexam.com, instamojo.com/clearias etc), you agree that any personal data collected will be used by us to contact you via phone, SMS or email for marketing and to deliver certain updates for services or information you have requested.
Your personal information is used to provide the services you request (Eg: to reset your password, to get ebooks delivered, to get mock exam results etc). This will also help us enhance this website. We also use your personal information to send updates like new posts, information about exams, promotional offers etc. By using our services, you agree to receive transactional as well as promotional SMS, Emails, Phone calls etc from us.
6.Changes to Site.
cleariasexam.com may modify, suspend or discontinue any portion or service of the Site at any time, with or without notice. You may face short interruptions in our service during our software/theme upgrades, and have to co-operate with us during the period. You also agree that you will co-operate with us during times of server or network downtime if happens.
7. Modifications to Terms of Use; Additional Terms.
cleariasexam.com reserves the right to modify the Terms of Use at any time. Any modifications shall be effective upon the earlier of the posting by cleariasexam.com of the modified Terms of Use at the following URL – https://www.cleariasexam.com/about/terms/, or direct e-mail notification of the changes to you. You agree to review these Terms of Use periodically so that you are aware of any modifications. Your continued use or membership of the Site shall be deemed your acceptance of the modified Terms of Use. You agree that the above-listed standards for notice of changes are reasonable. Certain services offered by cleariasexam.com (eg: affiliate book sales) are done in conjunction with third parties and have different or supplemental terms of use applicable to such service. Please be sure to read any different or supplemental terms that appear when enrolling for a particular service. To the extent such different or supplemental terms conflict with these Terms of Use, the different or supplemental terms applicable to the service for which you are signing up will control. In addition, cleariasexam.com may offer you additional services or features at the Site via addenda that supplement (but do not replace) these Terms of Use. If you agree to such addenda (by clicking the appropriate button), the terms and conditions contained in such addenda will be incorporated into these Terms of Use.
8. Failure to Comply with Terms of Use.
You acknowledge and agree that cleariasexam.com may suspend or terminate your membership account and/or deny you access to, use of, or submission of Your Posted Materials for, all or part of the Site, without prior notice, if you engage in any conduct that cleariasexam.com believes, in its sole discretion: a) violates any term or provision of these Terms of Use, (b) violates the rights of cleariasexam.com or third parties, (c) or is otherwise inappropriate for continued access and use of the Site. In addition, cleariasexam.com reserves the right to terminate inactive membership accounts. You agree that upon termination, we may delete all information related to your account and may bar your access to your account and the Site.
9. Links
This Site may contain hyperlinks, references and Information gathered from third-party Internet sites that cleariasexam.com does not own or operate. Such hyperlinks are provided for your reference and information only. However, cleariasexam.com hereby declare that we may receive commissions on sales performed through the external links given in this website. cleariasexam.com makes no warranties or representations regarding the availability of or the content located on or through, such sites. cleariasexam.com does not endorse, sponsor, or review the content contained at the sites to which hyperlinks on cleariasexam.com websites are directed, nor does cleariasexam.com represent that such sites are appropriate for children, in compliance with laws, or are what they purport to be. Accordingly, cleariasexam.com does not accept any responsibility or liability for content contained at such sites.
10. Security
Although cleariasexam.com intends to use reasonable security measures with respect to the Site, as with any online or electronic communication or interaction, there is an inherent risk involved in transmitting any information via the Internet. cleariasexam.com does not and cannot guarantee that its system is free from hackers or viruses or that information provided by users to cleariasexam.com will not be stolen or otherwise surreptitiously obtained. You hereby acknowledge and understand that such risk is inherent in interacting with any website, including this Site, and take full responsibility for any harm, danger or damage that ensues due to any such breach in security.
11. Termination.
You may discontinue your participation in and access to the Site at any time. These Terms of Use will continue to apply to all past use of the Site by you, even if you are no longer using it.
12. Disclaimer.
This site, including without limitation, the content, code, and other materials contained in or accessible through this site are provided on an “as is” and “as available” basis. cleariasexam.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement with respect to all such materials. cleariasexam.com does not make any warranty that this site or its content, products or services will meet your requirements, or that the site, code or content will be uninterrupted, timely, secure, or error-free. cleariasexam.com does not make any warranty concerning the accuracy of the information contained on the site, any products available for purchase on the site, or the visual or sound quality of any audio, visual or audiovisual materials offered on or presented through this site. cleariasexam.com does not represent or warrant that this site or its server(s) are free of viruses or other harmful components. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by cleariasexam.com. Some states do not allow the limitation or exclusion of certain warranties or conditions, so the above exclusions may not apply to you.
13. Limitation of Liability.
You understand that in no event will cleariasexam.com or its offices, owners, directors, shareholders, parents, subsidiaries, affiliates, agents or licensors be liable for any consequential, indirect, incidental, special or punitive damages, whether in an action under contract, negligence or any other theory, arising out of: (a) your use or inability to use the site, (b) your reliance on any content, or (c) any goods or sites advertised on the site; even if cleariasexam.com or any related party has been advised of the possibility of such damages. In no event will cleariasexam.com or its officers, directors, shareholders, parents, subsidiaries, affiliates, agents or licensors be liable for any damages.
14. Indemnification.
You agree to indemnify, defend and hold harmless cleariasexam.com and its officers, owners, directors, employees, shareholders, parents, subsidiaries, affiliates, agents, consultants and licensors from any and all third party claims, liability, damages and/or costs (including but not limited to reasonable attorneys’ fees) arising from: (a) your failure to comply with these Terms of Use, (b) your infringement or violation of any intellectual property or other right of a third party, (c) Your Posted Materials, or (d) your violation of any applicable law.
15. Applicable Law.
These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. You agree that any action at law or in equity arising out of or relating to these Terms of Use or your use of the Site shall be filed only in the Superior Court of Los Angeles County, or the United States District Court for the Southern District of California, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of or related to these Terms of Use or your use of the Site.
16. Notice.
Notices by cleariasexam.com to you may be given by means of a general posting at the Site. Notices (including questions, complaints, or legal notices) by you may be given by e-mail messages as follows: Electronic mail (e-mail) must be sent to contactus[at]clearias.com.
17. Refund Policy
Refund Policy of ClearIAS Classes
It is the mission of ClearIAS to provide high-quality classes to our students.
In case of any concerns with the classes, faculties, or mentors, you can email or call our support team. We shall try to quickly solve your queries and concerns.
Demo Classes: We provide Demo Classes for aspirants to assess the quality of the classes offered by us. Demo classes are provided along with most of the premium packages/courses. Any aspirant is welcome to take Demo Classes for FREE.
Demo Classes are provided with the expectation that aspirants get enough opportunities to assess the features and quality of our platform.
No Refund Policy: With respect to our premium classes and programs, we focus only on serious candidates. To discourage non-serious users to take advantage of our premium classes, we follow a zero-refund policy. Except in cases of double payment, we cannot offer a refund.
Please read ClearIAS Classes’ terms and conditions carefully before joining any courses, as once the payment is made, you cannot change or cancel the course or plan. Once you make the required payment (fees) for a course, it shall be final and there cannot be any refund.
Refund Policy of ClearIAS Mock Exams
At ClearIAS we believe in providing quality services. End-user satisfaction is our primary concern. Free model exams are provided to judge the quality and features of ClearIAS Mock Exams, and hence, refund requests are extremely rare with ClearIAS (less than 0.1%).
Even when we get any such requests, we see if there is any merit in the case.
- Refund requests if raised will be evaluated on a case-by-case basis. If we find merit in the case, we may issue a full or partial refund, as the case may be. If there is no merit in the case, we will not issue a refund.
- If there is any double payment, just inform us on the email id contactus[at]clearias.com within 3 working days. Once verified we shall issue a full refund in 7 working days.
- For technical problems (if any), if the refund request is raised within 3 working days, we shall verify the same and issue a refund after deducting the payment gateway fees, if any.
- If any request is raised after we paid tax (GST) for the month, we reserve the right to deduct the GST paid from our pocket on the same.
- If the user takes more than 3 exams and then raises a refund request, he/she will be eligible only for a partial refund. The refund rate will be calculated on the basis of the rate of individual exams. Refunds will be calculated on a pro-rata basis deducting the cost of exams already taken.
- We don’t entertain refunds on cases we feel are silly, fraudulent, or with malign intentions. If any fraud is noticed, we may permanently ban the user from taking any future mock exams and will lock the user’s account. Please note that we will not entertain a request for a refund (FULL or PRO-RATED) when we have suspended or terminated your access to ClearIAS Services due to a violation of our Terms of Service.
In brief, we will do our best to address your issue, provide a workaround or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer a full or partial refund – if your request is genuine, and raised within a reasonable timeframe.
18. Miscellaneous.
These Terms of Use (and any addenda or statements expressly incorporated into these Terms of Use that you enter into) constitute the entire agreement between you and cleariasexam.com with respect to your use of and access to the Site, and these Terms of Use replace all prior or contemporaneous understandings or agreements, written or oral, regarding your use of and access to the Site. If any provision of these Terms of Use is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions of these Terms of Use shall remain in full force and effect. The failure by cleariasexam.com to insist upon or enforce strict performance of any provision of these Terms of Use will not be construed as a waiver of any provision or right of cleariasexam.com. These Terms of Use will inure to the benefit of cleariasexam.com and its successors and assigns.
Follow Us!